On-Demand Help Desk Powered by nService

nService helps you provide services. Users come to the help desk website powered by nService to search the knowledge base, submit service requests (or tickets) and check their status. Technicians use the help desk website to respond to requests.

If you work in IT help desks, customer service and support, facility management or professional services, nService can help you improve productivity and provide better services.

For just $15 per month per technician, you can offer a 24x7 help desk website to your customers. There is no set up fees and no long term contracts. Contact sales for a 30-day free trial. When you decide to subscribe, you will be able to keep all your data from the trial.

Take a tour | Demo website

You want to

set up a help desk website
let users search knowledge base, submit requests and check status
let technicians publish knowledge and work on service requests

You don't want to

buy and install a server computer
buy and install a database system
buy and install a help desk software

Avensoft on-demand help desk

Hardware and software included
Free nService help desk software
$15/month/technician
1G data storage per technician
Free access for end users
Cancel anytime

nService Features

Self-help portal and knowledge base
Powerful query tool
Customiziable workflow and forms
Customizable routing and notifications
Multiple teams and multiple services
Email integration
Products and assets management
Service level agreements (SLA)
Service billing